Cancellation and Refund Policy
Due to the personalized nature of our services, cancellations and refunds are limited:
Cancellation:
Orders can be cancelled only before the printing process has started. Once production begins, cancellation is not possible.
Refund:
Refunds are applicable only in the following cases:
-
Damaged or incorrect delivery
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Non-fulfillment of order within agreed timeline
- Refunds will be processed within 1-2 days after receiving the request for refund only in the following above cases.
To request a refund, email us at support@printoco.com within 48 hours of delivery with images and details.
Note: Refunds are not issued for issues caused by customer-uploaded files (e.g., low quality, wrong design, typos).